EMERGENCY LINE (+61) 0418 396 123
The emergency line is for Italian citizens only and to report cases such as deceases, hospitalisations, arrests and similar cases.
The number is active outside business hours from Monday to Friday from 4 pm to 10 pm, Saturday and Sunday from 9 am to 10 pm (check our business hours here).
Calls for any other reasons (such as general information on consular services, requests of appointments etc.) will not be considered. Messages left with the mailbox will not be forwarded.
In cases of serious emergencies, it is always possible to call the following numbers, 24h:
- + 39 06 36912790: Ministry of Foreign Affairs and International Cooperation, duty officer (to report deceases, arrests, serious incidents, etc.);
- +39 06 36225: Ministry of Foreign Affairs and International Cooperation, crisis unit, (to report natural disasters, acts of terrorism, etc.).